Our goal is your 100% satisfaction, and we are working on offering top quality products and services. Unfortunately nothing is perfect, returns happen occasionally. In case you are not completely satisfied with the products, or the products are damaged during shipping, we have declared this return policy and we would like to have an opportunity to do it better. 


1. Please contact us as soon as you find defects or damage on the products.

2. Within 30 days from your purchase, you are entitled to the right to return the products.

3. If possible, use original carton and packaging materials. Be certain that products are protected.

4. For shipping cost, please contact our costomer service representatives to discuss a solution.

5. Once the products are returned under our instructions, we will arrange the refund immediately.


If you need to return a products or have any questions about the policy, please contact us through,

Telephone: +8602989198270

Email Address: pincredit@pureherbextract.com